The City will cancel its automated interactive phone system on March 1, 2019

Among the methods available to Tukwila utility customers for paying their bills was an automated interactive phone system.   Due to minimal use of that system, the City has chosen to cancel the service effective March 1, 2019.  Utility payments may still be made via the web, by mail, in person at the Finance Department counter in City Hall, or over the phone.   As an additional option, the Finance Department is installing a kiosk at City Hall for use by customers to pay bills.   The kiosk will also be available to apply for, and renew, a business license.   Look for the kiosk to be fully operational in April.